Terms of Service
Last updated: May 2025
These Terms govern your use of Bright Side’s website, WhatsApp messaging systems, and automation services.
By using our services, you agree to these Terms.
1. Services
Bright Side provides:
- WhatsApp automation systems
- AI chatbots
- Booking and enquiry tools
- CRM integrations
- Website services
We may modify or suspend services at any time.
2. User Responsibilities
You agree to:
- Provide accurate information
- Not misuse our systems
- Not attempt to disrupt services
- Not use the service for unlawful purposes
- Follow WhatsApp and Meta platform rules
3. Automated Messaging
Some replies are automated using AI or workflows.
We aim for accuracy but cannot guarantee responses are error-free.
4. Payments & Contracts
Fees, payment schedules, and service scope will be defined in client agreements or proposals.
5. Intellectual Property
All systems, designs, and content remain Bright Side’s property unless otherwise stated in writing.
6. Limitation of Liability
We are not liable for:
- Indirect losses
- Business interruption
- Data loss
- Missed opportunities
Use of the service is at your own risk.
7. Termination
We may suspend access for misuse or legal violations.
8. Privacy
Use of services is governed by our Privacy Policy.
9. Governing Law
These Terms are governed by the laws of South Africa.
Contact
Questions about these Terms?
hallo@brightside.africa